June 15, 2009

I'll Give You a Topic...

Is it too much to ask to get, say, a 2-hour window for delivery/installation/service whatever times? Rather than a 4-hour window or larger? I understand delays and problems causing delays and whatnot, but it seems like a 2-hour window would be sufficient to work within.

(Oh, and btw, 6 year blogiversary this month, yadda yadda bleh.)

Posted by Jennifer at June 15, 2009 09:47 AM | TrackBack


I was about to put something up about we're back to the standard Jens H&S, with no updates for weeks and weeks...and this had to pop up.

Yes. Yes, it is too much to ask.

Posted by: Victor at June 15, 2009 02:45 PM

Happy anniversary.

and yes 4 hours sucks.

Posted by: Pete at June 16, 2009 07:38 AM

The reason for the large window is you're not speaking w/ the repair/delivery dude himself. The person you're speaking with may well not even be in the same state, much less the same office, and they have only general ideas of how long the previous service calls will take. If you were speaking with the actual person doing the service, s/he'd have a better idea of when they would actually arrive...if everything goes smoothly.

(I used to do field computer/printer repair. I once changed a 20-minute upgrade into a 3-hour repair because I dropped a screw inside a printer. That really sucked and is an example of everything NOT going smoothly.)

Posted by: Victor at June 16, 2009 08:23 AM

That must have been SOME printer. I don't think it takes 3 hours to manufacture one.

Posted by: Pete at June 16, 2009 05:46 PM

It's also my 6th on the 21st.

Congrats on making it this far. Nice to see some of the old gang is still hanging on :-)

Posted by: Harvey at June 17, 2009 10:57 PM

Pete, it was an HP LaserJet 3si, one of the first laser printers designed to be used on a network. It was huge, weighed about 55 pounds, and was a total bear to move around.

Posted by: Victor at June 18, 2009 07:01 AM

Good lord I remember those monsters. You could use one of them to shore up the foundation of your house if needed. Of course they lasted pretty much forever.

Posted by: Pete at June 20, 2009 04:34 PM

Now, THIS is the J's H&S I know and love. No posts for weeks!

Posted by: Victor at June 26, 2009 12:18 PM